Cancelling lessons with Tutor House
Does Tutor House have a cancellation policy?
Yes, we operate a 48 hour cancellation policy. Our policy protects both tutor and customer. You can cancel your booking without incurring any charges as long as it’s cancelled at least 48 hours before the lesson is due to take place.
However, if you cancel your lesson within 48 hours you will be charged the full amount. If there is an unforeseen circumstance, then both the tutor and Tutor House will discuss this with you. In some situations lessons can be rescheduled (free of charge), but this is at the tutor’s discretion.
Having trouble cancelling a lesson? Contact us and our friendly team will help you.